Privacy Policy

Effective Date:  January 1, 2025


Lockbox Self storage ("we," "us," or "our") operates the website www.rentlockbox.com ("Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access the site or use our services.


1. Information We Collect

We may collect personal information from you when you visit our website, create an account, or use our services. The types of information we collect include:


  • Personal Information:  Name, email address, phone number, billing information, and any other information you provide when creating an account or making a payment.
  • Usage Data:  Information automatically collected when you access our website, including your IP address, browser type, device information, browsing history, and usage patterns through cookies and similar technologies.
  • Storage Data:  Information related to the items you store with us, such as descriptions, volume, or other relevant data about your storage.


SMS/Text Messaging Communications

If you provide your mobile phone number to us, you consent to receive text messages (SMS or MMS) from Lockbox Self Storage for purposes related to our services. These messages may include, but are not limited to, account notifications, payment reminders, service updates, appointment confirmations, facility notices, and occasional promotional messages.


How We Use SMS Information

  • We use your phone number to send you text messages related to your account or services.
  • Message frequency may vary depending on your interaction with us and your account activity.
  • Message and data rates may apply depending on your mobile carrier and plan.


Consent and Opt-Out

  • By providing your phone number, you represent that you are authorized to receive text messages at that number.
  • You may opt out of receiving text messages at any time by replying STOP to any message.
  • After opting out, you may receive a final confirmation message, and no further SMS messages will be sent unless you opt back in.
  • For help, you may reply HELP or contact us at Info@RentLockbox.com or 912-299-1280.


Information Sharing

  • We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes.
  • We may share your phone number with trusted service providers who assist us in delivering text messages, subject to confidentiality and data protection obligations.


Data Security and Retention

  • We take reasonable measures to protect SMS-related personal information from unauthorized access or disclosure.
  • We retain SMS-related data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.


Carrier Disclaimer

  • Mobile carriers are not liable for delayed or undelivered messages.


2. How We Use Your Information

We use the information we collect from you for the following purposes:

  • To provide, maintain, and improve our services.
  • To process payments and manage your storage account.
  • To communicate with you, including responding to inquiries, sending service updates, or providing promotional offers.
  • To monitor and analyze trends, usage, and activities to improve our website and services.
  • To comply with legal obligations and enforce our terms and policies.


3. How We Share Your Information

We do not sell or share your personal information with third parties for marketing purposes. However, we may disclose your information in the following situations:

  • Service Providers:  We may share your information with third-party vendors or contractors who perform services on our behalf, such as payment processing, storage management, or customer support.
  • Legal Requirements:  We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
  • Business Transfers:  In the event of a merger, sale, or acquisition, your information may be transferred to the new owners.


4. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to collect and store your information. These technologies help us understand how you use our website, improve your experience, and customize content and advertising.


You can choose to disable cookies through your browser settings. However, doing so may affect the functionality of the website or some features of our services.


5. Data Security

We are committed to safeguarding your personal information. We use commercially reasonable security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.


6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access:  You can request a copy of the personal data we hold about you.
  • Right to Correction:  You can request that we correct any inaccurate or incomplete information.
  • Right to Deletion:  You can request that we delete your personal data under certain circumstances.
  • Right to Restriction of Processing:  You can request to limit the way we use your personal data.
  • Right to Data Portability:  You can request that we transfer your personal data to another service provider.
  • Right to Object:  You can object to the processing of your personal data in certain situations.


To exercise any of these rights, please contact us at Info@RentLockbox.com. We will respond to your request within the applicable legal timeframe.


7. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.


8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete that data as quickly as possible. If you believe we may have collected information from a child under 13, please contact us at Info@RentLockbox.com.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with an updated "Effective Date." Your continued use of our services after any changes to this Privacy Policy will signify your acceptance of the revised terms.


10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:


Lockbox Self storage

Email: Info@RentLockbox.com

Phone: 912-299-1280


By using our website or services, you acknowledge that you have read, understood, and agree to this Privacy Policy.